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Employee Platform and Customer Experience: How Bouclair Achieved Results with HubEngage

Introduction

This post will explore how Bouclair, one of our esteemed customers, has leveraged HubEngage to achieve its goals. Discover who they are, why they chose HubEngage, and how their experience with our platform has been transformative.

Who is Bouclair?

For over 50 years, Bouclair has been a family-owned business dedicated to offering stylish home decor at affordable prices to Canadians nationwide. With over 1000 employees across Canada, their Montreal-based designers continuously create new collections available online and in stores, ensuring a delightful shopping experience for all.

Why is Bouclair Using HubEngage?

Bouclair joined forces with HubEngage to elevate employee engagement through ‘Bouclair Zone’, their exclusive internal communications app. This strategic alliance fosters informed and empowered employees, reinforcing the company’s core mission, vision, and values seamlessly.

Their Experience with HubEngage

Since integrating the HubEngage App, Bouclair has witnessed a significant surge in employee engagement. This intuitive platform has revolutionized how team members interact and collaborate, fostering a highly motivated and unified workforce. With its user-friendly interface and extensive capabilities, HubEngage has empowered employees to stay well-informed and aligned with company objectives, creating a dynamic and efficient workplace environment.

2023 Platform Overview 

In 2023, Bouclair employees truly maximized the potential of the HubEngage platform, showcasing impressive engagement metrics. Over the year, more than 2,000 posts amassed over 1 million views, accompanied by 80,000+ likes and comments. This high level of interaction highlights the employees’ active participation on the platform.

To further boost engagement, Bouclair leveraged automated emails, sending out over 1500 weekly digests packed with valuable content. This strategy successfully converted previously inactive users into active participants. The platform was consistently buzzing with activity, achieving an adoption rate of 74%.

Additionally, more than 150,000 notifications were sent to keep employees well-informed and engaged with the latest updates and activities on the app. Overall, 2023 was a dynamic and vibrant year for Bouclair on the HubEngage platform, with no shortage of interaction and involvement.

Summary

Bouclair’s’ success story is just one example of how HubEngage can make a difference. If you’re looking to enhance your internal communications and boost engagement, HubEngage is the platform for you.

Visit HubEngage.com to sign up today and start your journey towards better engagement and communication.

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