Platform Privacy Policy
Introduction
HubEngage, Inc. (“Company” or “we” or “us”) has created this Privacy Policy in order to disclose its use of data collected about you and your activity through the HubEngage Employee Engagement Platform (“Platform”) which includes the Employee Communications Platform, Social Engagement Platform, Employee Recognitions Platform, Employee Surveys Platform and Instant Messaging App. This Privacy Policy is effective as of January 1st, 2021. This Privacy Policy governs unless your employer, company or organization that has an agreement with HubEngage, Inc. to provide the Platform (“Application Provider”) in which case the Privacy Policy of the Application Provider will govern your use of the Platform. Any questions regarding this policy should be directed by email to contact@hubengage.com. The following discloses Company’s information gathering and dissemination practices for its Platform.
Information Collected and Received
Company may collect or receive information about each person who registers to use the software via the website and/or mobile applications including, but not limited to, user name, password, first and last name, email address, street address, gender, occupation, and interests. Company also collects information on the pages you access and other information you may volunteer, such as survey information. Company may also collect user location information, as further described in the “Global Positioning System” paragraph below.
Uses of Information
WE WILL NEVER SELL YOUR EMAIL ADDRESS, OR ANY OTHER PERSONAL INFORMATION, TO ANY THIRD PARTY WITHOUT YOUR PERMISSION. EVER.
Except as described in this section, we will not disclose your personal information to any third party without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared.
From time to time, we may partner with companies based on the interests of our users. These partner companies will never see your email address or any other information that could identify you or be used to contact you directly.
Any exceptions to this policy of sharing your name, address or email address with a partner company will be done only with your permission.
Company reserves the right to disclose information when required by law.
We occasionally use other companies to perform services necessary to our operations. In the course of providing these services, those companies may have access to your personal information. By contractual agreement, those companies must treat your information in accordance with this Privacy Policy. However, we will not be liable for any damages that may result from the misuse of your personal information by these companies.
Company may use your IP address to help diagnose problems with Platform’s server and to administer Platform. Your IP address may also be used to help identify you and your online profile and to gather broad demographic information.
Use of the Platform may require users to give Company contact information (such as your name and email address) and demographic information (such as your zip code, age). Company uses your contact information from the registration form to send you relevant information through the Platform. Your contact information may also be used to contact you when necessary. Company may use demographic and/or profile data to tailor your experience on the Platform, show you content that Company thinks you may be interested in, and display content according to your preferences. The demographic and profile data will be shared with third parties ONLY on an aggregate basis. Furthermore, Company shall have the right to retain records of all data pertaining to use of the Platform including, but not limited to, usage, activity logs, and click-throughs. Company may disclose such data to third parties provided it is grouped with other Company users’ data and is presented in an aggregate form.
We may also disclose, on an anonymous basis, statements made by our users.
Children’s Privacy
We do not knowingly collect any information from anyone who we know to be under the age of 13. If you are under the age of 18, you should use this website only with the involvement of a parent or guardian and should not submit any personal information to us. If we discover that a person under the age of 13 has provided us with any personal information, we will use commercially reasonable efforts to delete such person’s personal information from all Company systems.
Global Positioning System
Global Positioning System (GPS) tracking technology may need to be enabled in Company products and services in order to determine the location (latitude and longitude) of users of the Company products and services. This information is transmitted to Company, Company’s users, and temporarily stored by Company. Company does not provide this information to any other third party. This information is used in conjunction with Company’s applications.
Security
Company uses industry-standard technologies when transferring and receiving consumer data exchanged between Company and other companies to help ensure its security. The software has security measures in place designed to protect the loss, misuse and alteration of the information under Company’s control. Company’s servers are backed up regularly and protected by security systems.
Cookies
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. The Company site uses cookies to keep track of your session. Company may also use cookies to deliver content specific to your interests.
Retention of Your Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Deletion of Your Data
You can contact us at contact@hubengage.com, if you want to delete your account or any other personal information. When we delete your user record, we follow a deletion process to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. Deleted accounts cannot be restored. By requesting to delete your account, you state that you understand this fact and approve the deletion of any related information.
Amendments
Company may amend this policy at any time. If Company is going to use personally identifiable information collected through the Company site in a manner materially different from that stated at the time of collection, Company will notify users via email and/or by posting a notice on the Company site for thirty (30) days prior to such use. This Privacy Policy may not be otherwise amended except in a writing that specifically refers to this Privacy Policy and is physically signed by both parties.
Successors and Assigns
This Privacy Policy inures to the benefit of successors and assigns of Company.
Contacts
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with the Platform, you can contact contact@hubengage.com. Upon request, Company will provide you with access to information (e.g., name, address, phone number) that Company collects and maintains about you.
