Instantly Connect with Employees via SMS
When every second counts, ensure your message reaches employees wherever they are. Use our secure employee texting platform to send emergency alerts, urgent announcements, and critical updates—no mobile app or data connection needed. Reach your workforce in real-time, even in the most urgent situations.
Engaging and empowering organizations like yours
Effortless, Reliable, Secure
Tailored for organizations of all sizes, HubEngage’s employee texting platform offers quick setup and seamless campaign management. Whether you’re a small team or a large organization, simply upload your user list and get started in minutes.
With enterprise-grade security and compliance, our cloud-hosted platform ensures secure and reliable SMS employee communication, keeping your workforce connected with ease.
Announcements to Alerts, Cover It All
Using text messages to communicate with employees is the most reliable way to ensure your message gets through, no matter where they are. Whether it’s for urgent alerts, important updates, or general announcements, HubEngage’s text messaging system has you covered.
Send text messages instantly or schedule them to ensure timely communication when it matters most.
Targeted SMS Employee Communicaton
Ensure your text messages are relevant and impactful by segmenting employees with ease. HubEngage’s powerful tools for employee texting allow you to dynamically categorize employees based on criteria like location, department, cost-center, payroll, and more.
Our employee texting platform seamlessly integrates with your HRIS, Payroll, or CRM, automatically syncing and updating lists so your messages always reach the right people—effortlessly.
Auto-Translated Notifications, Reaching Everyone
HubEngage’s employee text messaging system supports over 30 languages, ensuring your messages resonate with every employee. Automatically translate your text messages into your employees’ preferred language, making sure your communication is clear, accessible, and understood by all.
Drive Immediate Action by Texting Employees
Easily insert web links into your text messages and prompt employees to take immediate action. Whether it’s completing a survey, viewing important updates, or engaging with the employee app, our employee texting platform ensures your team stays responsive and engaged in real-time.
Unlock Powerful Insights with SMS Campaigns
Our employee text messaging system provides in-depth analytics tailored for internal communications. Track open rates, link clicks, and more, with the ability to segment data by location, department, and other criteria. Gain valuable insights to fine-tune your messaging and maximize impact.
Supercharge Employee Texting with Add-On Hubs
Enhance your SMS communications by integrating HubEngage’s powerful modules like the Communications Hub, Social Hub, Recognitions Hub, Surveys Hub, and Instant Messaging Hub. Add on the right tools to your employee text alert system to engage and connect employees across multiple channels.
Expand Your Internal Communications Reach
SMS is perfect for important or urgent communications, it may not be enough for continuous engagement. Expand your reach and increase impact by seamlessly delivering the same messages through additional channels like Intranet, Mobile Apps, Email Campaigns, and Digital Displays. Ensure your internal communications reach every employee, wherever they are, for maximum engagement.
Employee Text Messaging System FAQs
An employee text messaging system is a powerful way to reach your workforce, with SMS boasting a 98% open rate and an average response time of just 90 seconds. To maximize its impact, follow these best practices:
1. Keep Messages Short and Timely
Employees expect texts to be quick and clear—just like personal messages. 90% of texts are read within three minutes, so get straight to the point. If more details are needed, include a link to an internal platform. Use an employee text alert system to send messages at the right time and ensure relevance.
2. Encourage Two-Way Communication
Texting is most effective when interactive. 58% of organizations see higher engagement when using SMS for two-way conversations. Use a corporate text messaging system to confirm shifts, gather quick feedback, or send a mass message to workers with surveys. Employees are 134% more likely to respond to a text than other communication methods, making it ideal for fast responses.
3. Use SMS Strategically and Respect Privacy
Overuse leads to disengagement. Reserve SMS for urgent updates, reminders, or time-sensitive information. Employee messaging platforms should also allow opt-outs and comply with privacy regulations. Combine SMS with other channels for a balanced approach, and track engagement metrics to refine your strategy.
By keeping texts concise, relevant, and interactive, your employee texting platform can improve engagement while ensuring employees stay informed and connected.
Businesses are realizing that employee SMS is powerful for internal communication especially for emergency and important alerts. With a corporate text messaging system, you can send instant updates, alerts, and critical information directly to employees—right where they’ll see it.
Here are some employee sms stats:
- 98% open rate – Nearly every work-related text message gets read.
- 90% read within three minutes – SMS ensures immediate communication.
- 134% higher response rate than other channels – Employees engage with texts faster.
Until recently, using text messages to communicate with employees wasn’t easy. But now, with a dedicated employee messaging system, businesses can send mass text notifications, ensuring everyone stays informed. Whether you need a text alert system for employees, an employee text notification system, or a full SMS communication platform, texting makes it simple to reach your workforce—anytime, anywhere.
A mass texting service for employees eliminates communication gaps, delivering urgent messages, policy updates, and reminders instantly. Whether you need to send mass texts to employees or set up an internal SMS system, an enterprise text messaging platform keeps everyone in the loop.
Integrating employee SMS into your communication strategy enhances engagement and ensures timely information delivery. Platforms like HubEngage streamline this process by allowing multi-channel notifications, including SMS, from a single interface. This integration saves time and ensures consistency across channels. Alternatively, HubEngage’s employee text messaging system can function independently if preferred.
1. Event Invitations and Follow-Ups
Utilize employee texting platforms to send event announcements, RSVP requests, and reminders. With 98% of SMS messages opened, this method ensures high visibility for event details.
2. Emergency Alerts and Safety Communications
For urgent updates like weather advisories or security alerts, an employee text alert system is crucial. Given that 90% of SMS messages are read within three minutes, critical information reaches staff promptly.
3. Remote, Distributed, and Non-Desk Teams
Texting employees ensures consistent communication across various roles and locations. Considering that 80% of professionals use texting for business, SMS bridges gaps between desk-bound and field staff.
4. New Hire Communication
During recruitment and onboarding, an employee messaging system can confirm applications, schedule interviews, and send reminders. This approach leverages the high open rates of SMS to keep candidates informed.
5. Internal Surveys and Feedback
Deploying surveys via an SMS communication platform encourages participation. Interactive content in SMS campaigns generates conversions 70% of the time, compared to 36% for passive content.
6. Shift Scheduling
Use an employee text notification system to share schedules and fill open shifts. With 77% of SMS messages receiving responses within 10 minutes, this method ensures swift staffing adjustments.
7. HR and Operational Processes
SMS employee communication can remind staff about deadlines, policy updates, or required actions. Given that 81% of consumers check their texts within five minutes, timely reminders are effective.
8. Employee Morale and Company Culture
Boost engagement by sending motivational messages, celebrating milestones, or conducting quick polls via an employee texting app. This fosters a connected and positive work environment.
By leveraging employee SMS through platforms like HubEngage, organizations can enhance communication efficiency and employee engagement across various scenarios.
Yes, when using a mass texting service for employees, it’s essential to adhere to compliance guidelines to protect employee privacy and avoid legal issues. The Telephone Consumer Protection Act (TCPA) requires obtaining explicit consent from employees before sending automated text messages. Ensure that your messages are work-related and sent during appropriate hours to respect employees’ time. Always provide a clear opt-out mechanism, allowing employees to unsubscribe from future messages. Regularly review and stay updated on both federal and state regulations regarding employee SMS communications to maintain compliance.
Employee text messaging (SMS) is a crucial component of business continuity planning. During disruptions like cyberattacks, power outages, or severe weather, email, internal networks, and voice calls may become unreliable, making SMS one of the most immediate and effective ways to communicate with employees. With a 98% open rate and 90% of messages read within minutes, SMS ensures critical updates reach staff, even when they are away from their desks or lack internet access. Many organizations, from hospitals to financial firms, have successfully used employee text messaging systems to coordinate staff during emergencies, issue safety alerts, and maintain operational control.
Best practices recommend integrating SMS as part of a multi-channel continuity plan, ensuring messages reach employees through multiple touchpoints. To be effective, organizations must maintain updated employee contact lists, define clear triggers for SMS alerts, and regularly test their systems. SMS is particularly valuable for urgent notifications, as it does not rely on internet access and delivers messages instantly, even when other communication channels fail. Many companies segment their workforce with dynamic targeting, ensuring the right employees receive relevant alerts, reducing message fatigue and improving response times. Government agencies, universities, and corporations alike have widely adopted SMS as a primary emergency communication tool due to its reliability and accessibility.
Industries across the board have recognized SMS as a de facto requirement in continuity planning, ensuring employees stay informed and safe when crises strike. From natural disasters to IT system failures, SMS has proven to be a fast, direct, and scalable method to reach employees in real time. While SMS should not replace other communication channels, it serves as a critical fallback when digital systems fail. Organizations that integrate employee SMS alerts into their business continuity plans benefit from faster response times, improved crisis management, and higher employee trust during emergencies.
Adding SMS to your stack of internal communication tools can significantly improve engagement, but choosing the right employee text messaging system can be challenging. The best platform depends on how you plan to use SMS. While many solutions are available, not all are designed for internal SMS communication.
Why HubEngage is the best Choice
If you need a secure, enterprise text messaging platform with built-in automation and multi-channel capabilities, HubEngage is the best option. It eliminates manual work, ensures work-related text messages reach the right employees, and integrates seamlessly with your existing systems.
HubEngage is the best employee text messaging system for internal communication. Unlike generic SMS tools, it is built specifically for texting employees and sending work-related text messages. Organizations can easily send mass texts to employees or target specific teams with relevant updates.
With SSO and HRIS integrations, employee lists stay updated automatically. Dynamic segmentation ensures messages reach the right employees based on roles, departments, or locations. HubEngage also meets SOC2, ISO27001, GDPR, and HIPAA standards, providing enterprise-level security for internal SMS communication.
Beyond SMS, HubEngage offers a multi-channel communication platform, integrating text, email, mobile apps, and digital signage. This makes it easy to keep employees informed while saving time. For companies looking for a secure, automated, and scalable SMS communication platform, HubEngage is the best choice.
Other Employee Text Messaging Platforms
SimpleTexting
A popular tool for external marketing text messages, SimpleTexting can be adapted for texting employees, but it’s not built for internal use. Managing employee lists and segmenting messages will require extra effort.
AlertMedia
Designed primarily for emergency alerts, AlertMedia is ideal for crisis communication. If SMS is only needed for urgent employee notifications, this could be a fit. However, it lacks the flexibility for broader SMS employee communication.
Textedly
Textedly supports two-way messaging for both external and internal SMS. However, without HRIS integrations, managing employee contacts requires manual updates, which can be time-consuming.
While our employee texting platform is designed for communication with employees, businesses can also use it to send SMS/Text messages to external users like vendors, partners, suppliers, and potential hires. With advanced segmentation and personalization features, you can ensure messages are targeted to the right audience. Some of our customers even continue engaging with former employees, making it easier to reconnect when needed. The possibilities are endless with our mass texting service for employees.
Our employee text messaging system is designed to be cost-effective and scalable, meeting the needs of businesses of all sizes. You pay a small annual fee, followed by a monthly charge based on usage. The work texting app ensures that you can easily reach your employees via SMS, and our team is happy to provide a detailed proposal based on your unique needs. Mass text employees at scale without breaking the bank.
No, your employees won’t incur any charges for receiving text messages. With most mobile plans offering unlimited texting, texting employees won’t cost them a thing. They can opt-out from receiving further messages if they wish, ensuring an uninterrupted and flexible communication flow.
Most employee text messaging systems offer static lists. You need to add or remove users manually which can take up a lot of your time in maintenance. HubEngage’s employee texting platform is designed for the organizations where you can create dynamic user lists based on advanced logic. For example users belonging to a certain location and department or pay group. When users change their location or department or any other attribute, they automatically move into different lists, making it fully automated and seamless.
Our employee texting platform integrates seamlessly with leading HRIS and Payroll systems like ADP, Ultipro (UKG), and Workday. These integrations sync and manage your employee data, making it easier to send targeted employee SMS and automate workflows, so you can focus on engaging with your team rather than worrying about manual updates.
Our employee texting service can be deployed within a day, while integrations with existing systems may take a few additional days depending on complexity. Typically, we can get your work text app up and running in 1 to 2 weeks, with full automation and integration, enabling you to begin texting employees right away.
HubEngage provides much more than just an employee text messaging system. Our engagement team works closely with you to ensure that you’re using the platform effectively. From templates to personalized advice, our team will meet with you monthly, analyze platform usage, and share best practices to boost your SMS employee communication and engagement strategies.
